FAQ
COVID-19 SAFETY PROTOCOLS
All orders are prepared in a clean and sanitary work environment. Due to the hygienic nature of our products, all items are FINAL SALE.
When can I expect my order to ship and arrive?
We do our very best to have orders processed and shipped within 5-7 business days of being placed. Delivery time will vary depending on your region and the shipping method chosen. Please note that turnaround times may be longer during launches of new collections and sales due to the high volume of orders received. See our shipping policy for more information.
Do you ship internationally?
We only offer shipping to Canada and the USA at this time. See our shipping policy for more information.
Do you have any current discount codes?
We occasionally run sales. Follow along with us on Instagram at @aliahbeautystudio for the latest updates on any active promotions.
Do you accept returns or exchanges?
Due to the hygienic nature of our products, all items are FINAL SALE. Online Product purchases from www.aliahbeauty.com cannot be returned at Aliah Beauty Studio. You can always contact us for any return question at info@aliahbeauty.com.
How can I find out more information about a product?
You can learn all about our products on their individual product pages. If you have any specific questions or concerns, you can always chat with us directly via email at info@aliahbeauty.com.
What is the best way to get in touch with you?
You can contact us via e-mail at info@aliahbeauty.com, or through our website contact form. While we can also receive Direct Messages through Instagram, it is not our preferred method of communication. Due to the large volume of Direct Messages we receive each day, it is not always possible to keep track of each one. Please note that while we do our best to return each message within 24-48 hours, we may be slower to respond to any messages beyond regular business day hours. Thank you so much for your understanding!